Notice - terrorist content removal

This notice sets out the main aspects on how SiteGround Spain S.L. (“SiteGround”, “we”, “us”) addresses the dissemination of terrorist content online. 

SiteGround is committed to the mission of combating terrorist content online. Accordingly, we are dedicated to comply with all relevant legislation in the area, including Regulation (EU) 2021/784 of the European Parliament and of the Council of 29 April 2021 (the “Regulation”).

As per our Acceptable Use Policy, using our services for purposes related to terrorism is prohibited. Accordingly, where we have identified that such content is hosted by us, either by conducting our own monitoring or by receiving third-party complaints, we reserve our right to immediately take any corrective actions, including without limitation removal and/or preservation of part or all of the content and/or website(s), locking of Client Area, suspension or termination of any and all services with no refund.

We do this by taking care that we will not block the access to material disseminated to the public for educational, journalistic, artistic or research purposes or for the purposes of preventing or countering terrorism, including material that represents an expression of polemic or controversial views in the course of public debate.

If you as our customer think that we have unjustly removed or blocked the access to your content, you are free to submit a complaint, as described in our Terms of Service.

We will comply with removal orders issued by competent authorities under the Regulation within the timeframes, set out in the Regulation. We are not allowed to evaluate or dispute whether content, subject to such removal orders, is terrorist content or not. We will inform you in case we have removed or blocked the access to your content pursuant to a removal order unless we have been instructed not to do so by the issuing competent authority.

In accordance with Art. 15 of the Regulation, SiteGround hereby determines the following contact point for the purpose of receiving removal orders in regard to terrorist content: tcr@siteground.es. Removal orders may be sent to the contact point in any of the following languages: English, Spanish, and Bulgarian.